1. INTRODUCTION & SCOPE
At KidsLumi, we respect your privacy and are committed to protecting
your personal data. This Privacy Policy explains how we collect, use,
and protect information when you visit our website (kidslumi.com) and
purchase our products.
This policy applies to:
– Personal information you provide directly
– Information collected through cookies and analytics
– Information from children (with parental consent)
2. DATA WE COLLECT
When you create a personalized book or place an order, we collect:
A) YOUR INFORMATION:
• Name, email address, phone number
• Billing and delivery addresses
• Payment information (processed securely)
• Account credentials
B) CHILDREN’S INFORMATION (with your consent):
• Child’s name
• Child’s photo/image
• Child’s age/date of birth
• Other personalization details you provide
C) WEBSITE USAGE:
• IP address, browser type, pages visited
• Cookies and analytics data
• Device information
3. HOW WE USE YOUR DATA
We use your information for:
✓ Creating and delivering personalized books
✓ Processing payments and orders
✓ Sending order confirmations and updates
✓ Improving our products and website
✓ Sending newsletters (with your permission)
✓ Customer support and responding to inquiries
✓ Legal compliance (fraud prevention, tax records)
We DO NOT:
✗ Sell your data to third parties
✗ Use child photos for marketing or AI training
✗ Share data without your consent
4. CHILDREN’S DATA PROTECTION (IMPORTANT)
COPPA & GDPR COMPLIANCE:
• KidsLumi does not knowingly collect data directly from children.
• All children’s information is provided by parents/guardians only.
• By uploading your child’s photo and information, you confirm you have
the legal right to do so and consent to our processing.
• Children’s photos are used ONLY for:
– Creating the personalized book you ordered
– Internal processing (not shared externally)
• PHOTO RETENTION:
– We retain photos for 30 days after order completion
– You can request deletion anytime
– Contact: support@kidslumi.com
5. DATA SECURITY
We protect your data using:
✓ SSL/TLS encryption for all data transmission
✓ Secure servers with limited access
✓ Regular security audits
✓ Strong authentication controls
✓ Compliance with industry standards
However, no internet transmission is 100% secure.
Use at your own risk.
6. DATA RETENTION
How long we keep your information:
• Order details: 7 years (for legal/tax compliance)
• Child’s photos: 30 days after delivery (or on request)
• Account information: Until account deletion
• Newsletter data: Until you unsubscribe
• Cookies: Typically 1 year (configurable)
7. YOUR RIGHTS
You have the right to:
✓ ACCESS: Request a copy of your data
✓ CORRECT: Update any inaccurate information
✓ DELETE: Request deletion (right to be forgotten)
✓ EXPORT: Download your data in readable format
✓ OPT-OUT: Unsubscribe from newsletters anytime
✓ WITHDRAW CONSENT: Stop data processing
To exercise these rights:
📧 Email: support@kidslumi.com
We’ll respond within 30 days.
8. THIRD-PARTY SERVICES
We use trusted partners for:
• Payment processing (Stripe, WooCommerce)
• Email delivery (Mailchimp)
• Analytics (Google Analytics)
• Hosting (WordPress/server provider)
These partners follow their own privacy policies.
We only share necessary data for essential services.
9. COOKIES & TRACKING
Our website uses cookies for:
• Shopping cart functionality
• User authentication
• Analytics and site improvement
• Personalization
You can control cookies in your browser settings.
Disabling cookies may limit functionality.
10. INTERNATIONAL DATA TRANSFERS
Your data may be transferred to countries outside Jordan for:
• Cloud storage and processing
• Payment processing
• Service providers
We ensure adequate data protection in all cases.
11. DATA BREACH NOTIFICATION
If we experience a security breach affecting your data:
• We will notify you within 30 days
• We will inform relevant authorities
• We will provide guidance on protective measures
12. CONTACT US
Questions about this Privacy Policy?
📧 Email: info@kidslumi.com
📍 Address: As-salt, Jordan
📞 Response time: Within 24-48 hours
Data Protection Authority Complaints:
If you believe we’ve violated your rights, you can file a complaint
with your local data protection authority.
13. UPDATES TO THIS POLICY
We may update this policy periodically.
Changes will be posted on this page with a new effective date.
Your continued use of our website constitutes acceptance of updates.
Last updated: January 2026